Booking:
By booking your experience(s) with Juniper Leisure Ltd, you will be deemed to have accepted these terms and conditions. Juniper Leisure Ltd reserves the right to reschedule the timings, dates or location of any experience(s). Juniper Leisure Ltd will give as much notice as possible but with conditions or circumstances beyond their control, this may be at short notic. In the event of any experience(s) being rescheduled Juniper Leisure Ltd’s liability is limited to the rebooking of the experience(s) for a different date. Juniper Leisure Ltd is unable to reimburse travel or other incidental expenses incurred by you in attending any experiences(s) which is (are) rescheduled, we recommend that you contact Juniper Leisure Ltd before making any special travel arrangements.

Third party bookings:
(Any Experience not purchased directly from Juniper Leisure Ltd.) Juniper Leisure Ltd assumes liability to provide the goods or services purchased from a third party when payment has been received from the third party. Juniper Leisure Ltd does not assume liability to provide the goods or services purchased from a third party at the time of booking.

Refunds:
Refunds can only be made to the original purchaser of the experience(s). If a refund is requested within 14 days of the purchase, a full refund will be given; refunds after 14 days of the purchase will be subject to an administration fee of 20% of the purchase price plus any cancellation charges, if applicable. Juniper Leisure Ltd is unable to refund any experience(s) purchased through a third party, please contact the third party direct.

Cancellation or No show:
If you need to make a cancelation or reschedule your booking, we request that you give us as much notice as possible. However, if you need to cancel or reschedule you booking within 14 days of the event a Cancelation/ Rescheduling  or No Show Fee will be charged as follows;

• Within 14 days of your booked event = 30% of your experience price
• Within 7 days of your booked event = 50% of your experience price
• No Show on the day of your booked event = 75% of your experience price

All fees must be paid prior to rebooking your experience.

Health:
The customer is required to notify Juniper Leisure Ltd at the time of booking, and on arrival on site, of any relevant medical conditions that may affect their ability to participate in the activity(s), or be affected by participating in the activity(s). The customer should consult with their GP if necessary; customers who have pre-existing medical condition(s) participate at their own risk.

Covid-19:
On the day of the event, if you are experiencing COVID-19 symptoms, or are required to be in isolation, then it is the customers’ responsibility to notify Juniper Leisure Ltd at the first opportunity to determine how to proceed. By attending and/ or participating in the activity(s) you are required to adhere to Juniper Leisure Ltd’s COVID-19 prevention measures and acknowledge there is a risk to exposure or infection during the experience(s).

Participation:
As a condition of our insurance, all participants must sign a declaration to accept the terms and risks of the experience.

No participation whilst under the influence of alcohol or drugs.

Children must be supervised at all times by a responsible adult and/ or Guardian.

Instructions given by Juniper Leisure Ltd’s staff must be adhered to at all times.

Customers must stay in the designated area(s).

Customers must read and understand the Conditions of use, for the activity(s) that they participate in.

If in the sole discretion of Juniper Leisure Ltd the customer is unfit or unable to participate safely in all or any part of the activity(s) Juniper Leisure Ltd reserves the right to withdraw the customer from the course on the grounds of the customers own safety and the safety of others.

In these circumstances the customer is not entitled to a refund.

If a customer has an accident or sustains any injuries whilst attending any activities or events supplied by Juniper Leisure Ltd, the customer or a representative of the customer must fill out and sign the accident book.

Personal Loss or Damage:
Customers should dress appropriately for the weather conditions on the day, and due to the nature of the activity(s) expect to get dirty and/or dusty etc. Juniper Leisure Ltd accepts no liability for any personal loss or damage, as customers participate at their own risk. 

Activity(s):
The description of each activity is correct at the time of going to press. However, Juniper Leisure Ltd reserve the right to make changes to the activity without notice. Juniper Leisure Ltd reserves the right to substitute vehicles should the need arise. All activities have an element of risk, both to participants and spectators, which may result in injury or death.

Customer Access and Parking:
All customers should enter and leave the site via the suggested routes on their itinery, Juniper Leisure takes bo responsibility for accidents that occur entering or leaving the site. Cars are parked at the customers own risk, Juniper Leisure does not assume liability for any vehicle loss or damage.